Specialist Administrative & Customer Service Recruitment Agency for UK Businesses: Finding Your Perfect Office Support Team
UK's Leading Customer Service Recruitment Agency | Temporary & Permanent Office Staff
Your Trusted Customer Service Recruitment Agency
Staff Direct is the UK's leading customer service recruitment agency, connecting businesses with exceptional administrative and customer service professionals. Whether you need temporary cover, permanent placements, or flexible staffing solutions, our specialist administration staff team delivers qualified candidates who can make an immediate impact.
From customer service receptionists in London to admin assistants in Bristol, we supply office professionals across the entire United Kingdom. As a trusted customer service recruitment agency, we understand that your front-line staff represent your brand—that's why we only place candidates who combine professional skills with excellent communication and a genuine service mindset.
Looking for your next opportunity? Browse all jobs or explore specific roles in Canary Wharf, Leeds, or Reading.
Administration & Customer Service Roles We Fill
As a specialist customer service recruitment agency, Staff Direct provides qualified professionals across all administrative and customer-facing roles. Our rigorous vetting ensures every candidate has the skills, experience, and attitude to excel in your organisation.
Why Choose Staff Direct as Your Customer Service Recruitment Agency?
Same-Day Placements
Need admin cover urgently? Our pre-screened candidate database means we can often provide qualified customer service and administration staff the same day you call.
Thoroughly Vetted Staff
Every candidate undergoes skills testing, reference checks, and competency assessments. We verify software proficiency, typing speeds, and communication abilities before placement.
Industry Specialists
Our dedicated admin and customer service team understands office environments. We match candidates not just on skills, but on culture fit and professional attitude.
Service Guarantee
Every placement is backed by our comprehensive service guarantee. If a candidate doesn't meet expectations, we provide a free replacement—no questions asked.
Customer Service Recruitment Agency Locations
As a nationwide customer service recruitment agency, Staff Direct supplies administrative and customer service professionals across the UK. View our full coverage map or explore opportunities in these key locations:
🏛️ London & South East
🌊 South & South West
- Admin Assistant Jobs - Bristol
- Office Admin - Oxford
- Customer Service - Oxford
- Customer Service - Epsom
- Southampton, Brighton, Exeter
🏭 Midlands & East
- Customer Service - Birmingham
- Office Admin - Colchester
- Nottingham & Derby
- Leicester & Coventry
- Cambridge & Norwich
🏗️ North England
- Admin Assistant Jobs - Leeds
- Receptionist - Trafford Park
- Manchester & Liverpool
- Sheffield & Newcastle
- York & Hull
How Our Customer Service Recruitment Agency Works
Working with Staff Direct is straightforward. Here's how our customer service recruitment agency process delivers the right candidates for your business:
Tell Us Your Requirements
Call us on 020 3627 5550 or post a job online. We'll discuss the role, skills needed, and your company culture.
We Search & Screen
Our specialists search our database of pre-vetted candidates, conduct skills assessments, and shortlist only those who match your criteria.
Review Candidates
We present qualified candidates with full profiles. For permanent roles, we arrange interviews. For temps, we handle everything directly.
Placement & Support
We handle onboarding and provide ongoing support. Our guarantee ensures you're covered if any issues arise.
Skills Our Customer Service Recruitment Agency Assesses
Every candidate placed by our customer service recruitment agency undergoes comprehensive skills assessment. We test and verify:
💻 Technical Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Typing speed and accuracy (tested)
- CRM systems (Salesforce, HubSpot, etc.)
- Database and spreadsheet management
- Cloud platforms (Google Workspace, SharePoint)
- Industry-specific software
🗣️ Communication Skills
- Telephone manner and etiquette
- Written communication quality
- Email professionalism
- Active listening abilities
- Conflict resolution
- Multi-language capabilities (where relevant)
🎯 Professional Attributes
- Attention to detail
- Time management and organisation
- Problem-solving abilities
- Customer service mindset
- Professional presentation
- Adaptability and flexibility
✓ Verification Checks
- Reference verification (minimum 2)
- Employment history confirmation
- Right to work documentation
- DBS checks (where required)
- Qualification verification
- ID and address verification
Industries Our Customer Service Recruitment Agency Serves
We supply administration and customer service staff to businesses across all sectors. Our experience spans diverse industries with unique requirements.
Corporate Offices
Healthcare & Medical
Legal Firms
Financial Services
Retail & E-Commerce
Construction
Hospitality
Education
Manufacturing
Logistics
Property & Estates
Flexible Staffing Solutions
Our customer service recruitment agency offers flexible solutions to match your specific requirements:
What Clients Say About Our Customer Service Recruitment Agency
"We needed a receptionist urgently when our regular staff went on sick leave. Staff Direct had someone with us by lunchtime—professional, presentable, and she knew exactly what she was doing. Outstanding service."
— Office Manager, Legal Firm, London
"As a customer service recruitment agency, Staff Direct really understands what we need. They don't just check CVs—they assess communication skills and attitude. Every candidate they've sent has been excellent."
— Customer Service Manager, E-Commerce Company, Birmingham
"We've hired three permanent admin staff through Staff Direct over the past two years. All three are still with us and performing brilliantly. Their recruitment process is thorough and their candidates are quality."
— HR Director, Financial Services, Leeds
Other Services from Staff Direct
Beyond our customer service recruitment agency services, Staff Direct provides specialist staffing across multiple sectors:
Partner with the UK's Leading Customer Service Recruitment Agency
Whether you need temporary admin support or permanent customer service professionals, Staff Direct delivers quality candidates backed by our service guarantee.
Looking for Admin or Customer Service Jobs?
Staff Direct isn't just a customer service recruitment agency for employers—we're here to help you find your next opportunity too. Whether you're seeking temporary work for flexibility or a permanent role for stability, we have positions across the UK.
Featured Job Locations:
Why Register with Staff Direct?
- Access to exclusive job opportunities
- Weekly pay for temporary roles
- Dedicated consultant support
- Permanent and temporary options
- Free skills development advice
- Holiday pay and pension contributions
Contact Our Customer Service Recruitment Agency
Get in Touch Today
Head Office:
34-35 Hatton Garden, London EC1N 8DX
Main Office: 020 3627 5550
24/7 Helpline: +44 333 188 0008
Email: [email protected]